Book Your Medical Transportation
Getting to your medical appointments should feel simple and stress free. Call us at 704.992.7433 to book your ride.
We will handle the transportation so you can focus on your health.
Sign up today for 10% off your first ride.
Start your journey with comfort and a special welcome discount.
Ask about our Regular Rider Program — exclusive priority rides for recurring clients.
Open Daily: 7 AM to 7 PM Need transportation outside our standard hours? We proudly offer 24-hour rides with advance booking for your convenience.
We specialize in…
Ambulatory Transportation
Wheelchair Transportation
Recurring Appointments
Wait & Return Service
Facility Partnerships
Hospital Discharge
The Doctor Ride provides reliable, professional, private pay non-emergency medical transportation throughout Charlotte, North Carolina and nearby areas. We offer safe, comfortable, door to door transportation for seniors, individuals with disabilities, post surgical patients, and anyone who needs dependable medical appointment transportation without relying on public services or insurance brokers.
Our fully insured, ADA compliant vehicles support both wheelchair and ambulatory transport. We provide rides to primary care visits, dialysis, therapy, chemotherapy, mental health appointments, and outpatient surgical procedures, always focusing on comfort, safety, and on time service.
We proudly offer wheelchair accessible vans, wait and return options, round trip rides, and recurring transportation for ongoing treatments. Our CPR certified drivers are trained to support each rider with care, patience, and attention, and every ride includes live vehicle tracking and direct access to your driver.
Whether you are booking transportation for yourself, a family member, or a client, The Doctor Ride is a trusted choice for high quality, private pay NEMT in Charlotte, Matthews, Mint Hill, Pineville, Concord, Huntersville, Gastonia, Ballantyne, and surrounding areas.
Service Areas We Cover
The Doctor Ride provides reliable non-emergency medical transportation throughout Charlotte, NC and the surrounding communities. We proudly serve clients needing transportation for medical appointments, procedures, therapy, dialysis, surgery, and recurring care across the entire Charlotte metro area.
Primary Service Areas:
Charlotte, NC
South Charlotte
Uptown Charlotte
East Charlotte
North Charlotte
West Charlotte
Surrounding Cities & Communities We Serve:
Matthews, NC
Mint Hill, NC
Pineville, NC
Huntersville, NC
Cornelius, NC
Davidson, NC
Concord, NC
Kannapolis, NC
Harrisburg, NC
Belmont, NC
Mount Holly, NC
Gastonia, NC
Indian Trail, NC
Stallings, NC
Monroe, NC
Weddington, NC
Waxhaw, NC
Fort Mill, SC
Tega Cay, SC
Rock Hill, SC
We also provide transportation to major medical facilities, including:
Atrium Health
Novant Health
OrthoCarolina
Charlotte Surgery Center
Local specialty clinics, therapy centers, and dialysis facilities
Whether you need wheelchair transportation, ambulatory rides, wait-and-return appointments, or recurring weekly transportation, The Doctor Ride offers dependable service across the Charlotte region.
Types of Medical Appointments We Serve
The Doctor Ride provides reliable, private non emergency medical transportation for almost every type of medical appointment, procedure, clinic visit, diagnostic test, or therapy session in the Charlotte area. Our service is designed for individuals who need safe and dependable transportation for appointments that may involve mobility challenges, sedation, anesthesia, or the requirement that someone must wait for you during the visit. We specialize in both single appointments and ongoing recurring care.
Below is a comprehensive list of the medical appointments and procedures we transport clients to throughout Charlotte and the surrounding cities.
Surgery Centers and Outpatient Procedures
We provide transportation for all outpatient procedures, including any appointment where someone must wait on site. This includes:
General surgery appointments
Same day outpatient surgery
Minor and major outpatient procedures
Eye surgery including cataract surgery and retinal procedures
Oral surgery and dental surgery appointments
Plastic surgery consultations and procedures
Cosmetic procedures that require anesthesia
Endoscopy and colonoscopy appointments
Upper GI procedures
Pain management procedures
Orthopedic injections
Joint replacement follow up visits
Podiatry procedures
Dermatology procedures that require sedation
Our wait and return service ensures your driver stays on site and brings you home immediately after your procedure.
Imaging, Radiology, and Diagnostic Testing
Transportation for every type of imaging appointment, including:
MRI appointments
CT scan appointments
PET scan appointments
X ray visits
Ultrasound appointments
Echocardiogram appointments
Stress tests
Bone density scans
Mammogram appointments
We provide reliable transportation for clients who cannot drive due to medical restrictions, sedation, or mobility limitations.
Therapy and Long Term Care Appointments
Perfect for recurring weekly or monthly transportation needs, including:
Physical therapy sessions
Occupational therapy appointments
Speech therapy
Cognitive therapy
Behavioral therapy
Pain management therapy
Chiropractic appointments
Vestibular therapy
Rehabilitation center visits
Recurring transportation is available through our Regular Rider Program with reserved appointment slots.
Specialist Visits
We provide transportation to specialist offices across the Charlotte metro area, including:
Cardiology appointments
Neurology appointments
Pulmonology visits
Endocrinology appointments
Gastroenterology visits
Rheumatology appointments
Oncology appointments and infusion centers
Nephrology appointments
Urology visits
ENT appointments
Orthopedic appointments
Spine and pain specialists
Allergy and immunology appointments
Wound care clinics
Infectious disease appointments
Sleep medicine centers
If it involves a medical specialist, we provide safe and reliable transportation.
Primary Care and General Medical Appointments
Transportation for all routine medical visits:
Primary care and family medicine
Annual check ups
Medicare wellness visits
Follow up appointments
Lab and blood work appointments
Immunizations and vaccinations
Routine health screenings
Dialysis and Kidney Care Appointments
Reliable recurring transportation for all dialysis needs:
Hemodialysis appointments
Peritoneal dialysis visits
Kidney transplant evaluations
Renal care consultations
We can accommodate early morning, late evening, and high frequency recurring appointments.
Cancer Care and Infusion Appointments
Safe and comfortable transportation for:
Chemotherapy appointments
Radiation therapy
Immunotherapy treatments
Infusion center visits
Oncology follow ups
Port maintenance appointments
We ensure clients have a supportive and consistent transportation experience during ongoing treatment cycles.
Mental Health and Behavioral Health Visits
Transportation for all types of mental health appointments, including:
Psychiatry appointments
Psychology and counseling sessions
Behavioral health programs
Addiction treatment appointments
Medication management visits
Intensive outpatient program sessions
Hospital Based Appointments and Discharge Transportation
We support all hospital related transportation needs:
Hospital discharge transportation
Same day discharge after surgery or procedures
Transfer between hospitals
Transportation to Atrium Health facilities
Transportation to Novant Health facilities
Transportation to specialty hospital clinics
Follow up visits after hospital stays
Our wait and return option ensures clients have support even when discharge timing is unpredictable.
Dental, Vision, and Other Health Appointments
We also provide transportation for:
Dental cleanings and dental procedures
Specialist dental services
Ophthalmology and vision appointments
Retina specialist appointments
Hearing and audiology appointments
Podiatry visits
Chiropractic and musculoskeletal appointments
Appointments That Require a Responsible Adult to Wait On Site
Many medical facilities require someone to stay during procedures involving sedation or anesthesia. Our drivers can serve as your designated waiting companion for:
Colonoscopies
Endoscopies
Oral surgery
Eye surgery
Cosmetic procedures
Pain injections
Sleep studies requiring sedation
Any procedure where you cannot be dropped off unattended
We stay on site, communicate with your care team when needed, and provide an immediate ride home.
Why Choose The Doctor Ride
Choosing the right non emergency medical transportation provider is important, especially when you need reliable, comfortable, and safe transportation for medical appointments, procedures, and recurring care. The Doctor Ride is a private pay NEMT service built for clients who value consistent service, trusted drivers, and a premium experience from start to finish.
Reliable, On Time Transportation Every Trip
We understand that medical appointments must run on schedule. Our team prioritizes punctual pickups, early arrivals, and dependable return rides for every type of appointment including surgery, dialysis, therapy, specialist visits, imaging, and sedation procedures. You can depend on us to get you there on time and home safely.
Wait and Return Service for Sedation and Procedures
For any appointment requiring someone to stay with you, our drivers serve as your dedicated waiting companion. Whether you are attending a colonoscopy, endoscopy, cataract surgery, pain management injection, oral surgery, cosmetic procedure, or any appointment involving sedation or anesthesia, your driver remains on site the entire time and provides an immediate ride home when you are done.
Professional, Friendly Drivers You Can Trust
Our drivers are experienced, reliable, and committed to providing a comfortable and supportive transportation experience. We focus on professionalism, safety, courtesy, and consistent high quality service for every ride. We work with clients who need ambulatory transportation, wheelchair transportation, and recurring weekly or monthly trips.
Consistent Transportation for Recurring Appointments
Many of our clients require ongoing transportation for dialysis, chemotherapy, radiation therapy, infusion therapy, physical therapy, occupational therapy, counseling, or specialist follow up care. Our Regular Rider Program offers a limited number of seats per vehicle and guarantees consistent weekly or monthly service for clients who rely on predictable medical transportation.
Private, High Quality Vehicles
Your ride is provided in clean, modern, comfortable vans designed for safe medical transportation. We accommodate both ambulatory and wheelchair clients and focus on creating a calm and reliable travel experience. Every vehicle is carefully maintained for safety and comfort.
Excellent Service for Families and Caregivers
When loved ones cannot attend appointments, we step in to support you or your family member with professional, worry free medical transportation. We communicate clearly, provide updates when needed, and ensure peace of mind throughout the entire appointment.
Trusted by Clients Across the Charlotte Area
We proudly serve patients throughout Charlotte, South Charlotte, Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Davidson, Concord, Kannapolis, Harrisburg, Belmont, Mount Holly, Gastonia, Indian Trail, Stallings, Monroe, Waxhaw, Weddington, Fort Mill, Tega Cay, Rock Hill, and all surrounding communities.
Clients rely on The Doctor Ride for non emergency medical transportation to major medical systems including Atrium Health, Novant Health, OrthoCarolina, and hundreds of specialty clinics across the region.
A Private Pay Service Built for Quality and Consistency
The Doctor Ride is intentionally designed as a private pay transportation service to deliver a higher level of consistency, availability, and personal attention. We focus on quality over quantity and limit total daily ride volume so each client receives exceptional care from start to finish.
Frequently Asked Questions
General Questions
What is The Doctor Ride?
The Doctor Ride is a private non emergency medical transportation service in Charlotte providing safe, reliable transportation for medical appointments, outpatient procedures, surgeries, therapy, imaging, dialysis, and recurring care. We serve both ambulatory and wheelchair clients and offer wait and return service for any appointment requiring someone to stay on site.
Do you offer both ambulatory and wheelchair transportation?
Yes. We provide transportation for clients who walk independently, use walkers, and clients who use wheelchairs. Our vans are modern, comfortable, and professionally operated.
Is The Doctor Ride a private pay service?
Yes. We are a private pay NEMT service, which allows us to offer higher quality, consistent transportation without long wait times or unpredictable scheduling.
Do you provide same day rides?
Yes, if availability allows. We recommend booking in advance, but we sometimes have openings for same day appointments.
Scheduling & Booking
How do I book a ride?
You can call us directly, submit a request on our website, or schedule through your caregiver or family member. We make booking fast and easy.
How early should I schedule my ride?
Earlier is always better, especially for surgery, imaging, dialysis, or recurring appointments. Our Regular Rider Program clients receive priority scheduling.
Can you take me to multiple appointments in one day?
Yes. We can wait between appointments or return later depending on your needs.
Do you offer recurring weekly or monthly transportation?
Yes. Recurring transportation is available through our Regular Rider Program, which provides consistent weekly or monthly rides for dialysis, therapy, counseling, chemotherapy, radiation, or ongoing specialist visits.
Wait & Return Service
What is wait and return service?
It means your driver stays at or near the appointment location during your entire visit and provides an immediate ride home as soon as you're ready. No second booking, no long wait times.
Can your driver be the required responsible adult for anesthesia or sedation?
Yes. Many procedures require someone to stay on site. Our driver can serve as your waiting companion for colonoscopies, endoscopies, sedation dentistry, cataract surgery, outpatient surgery, pain injections, cosmetic procedures, and more.
Do you stay until I am cleared to go home?
Yes. Your driver will remain available until your medical team releases you.
What if my appointment takes longer than expected?
No problem. Your driver waits as long as needed.
Types of Appointments & Procedures
What kind of medical appointments do you transport to?
Nearly all medical visits, including:
Surgeries and outpatient procedures
Colonoscopies and endoscopies
Dialysis
Chemotherapy and infusions
MRI, CT, PET scans
X ray and ultrasound
Physical therapy and occupational therapy
Specialist visits
Primary care and annual check ups
Dental, oral surgery, and vision appointments
Behavioral health and counseling
Radiation therapy
Post operative follow ups
Hospital discharges
Do you provide transportation for procedures requiring anesthesia?
Yes. We specialize in sedation and anesthesia appointments.
Do you take clients to Atrium Health and Novant Health locations?
Yes. We serve all Atrium Health and Novant Health hospitals, clinics, imaging centers, therapy facilities, and outpatient surgery locations across Charlotte and surrounding cities.
Hospital Discharge Transportation
Do you offer hospital discharge rides?
Yes. We provide reliable transportation for same day discharge, post operative discharge, and scheduled discharges.
Can you pick me up from the emergency department?
Yes, if you are medically cleared and require non emergency transportation.
What if my discharge time is unpredictable?
We work directly with you to coordinate timing and adjust as needed.
Service Area
What areas do you serve?
We serve Charlotte and surrounding cities including: Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Davidson, Concord, Kannapolis, Harrisburg, Belmont, Mount Holly, Gastonia, Indian Trail, Stallings, Monroe, Waxhaw, Weddington, Fort Mill, Tega Cay, and Rock Hill.
Do you provide long distance medical transportation?
Yes, depending on availability. Call us to discuss your destination.
Vehicles & Drivers
What type of vehicles do you use?
We use modern, clean, comfortable vans designed for medical transportation. They accommodate both ambulatory and wheelchair clients.
Are your drivers trained?
Yes. Drivers are professional, experienced, and trained to assist clients safely and respectfully.
Do drivers stay in contact during appointments?
Yes. You can call or text your driver at any time during your visit.
Pricing & Payment
How much does a ride cost?
Pricing varies by distance and service type. We provide clear, upfront pricing with no surprise fees.
Do you charge extra for wait and return service?
Wait times are included or quoted in advance depending on your appointment length and needs.
Do you accept insurance?
We are private pay only, which allows for consistent, high quality service without delays or restrictions.
How do I pay?
We accept credit cards, debit cards, invoices for families or care agencies, and prepaid arrangements.
Family, Caregivers, and Senior Support
Can you update a family member during the appointment?
Yes. We can send updates when the client arrives, when the appointment begins, and when the client is ready to return home.
Can you help clients who have memory or mobility challenges?
Yes. Our drivers support clients who need assistance walking, navigating the facility, or communicating with medical teams.
Can caregivers ride along?
Yes.
Safety & Reliability
Is your service reliable for surgeries or time sensitive appointments?
Yes. We specialize in punctuality for appointments that cannot be missed.
Do you offer private rides?
Yes. All rides are private, one client at a time.
Is the service safe for seniors and vulnerable adults?
Absolutely. Our drivers take extra care to support seniors, clients with disabilities, and clients recovering from medical procedures.
Specific Appointment FAQs
Do you transport to dialysis?
Yes. We provide dependable recurring transportation for dialysis at any facility in Charlotte.
Do you handle chemotherapy or radiation appointments?
Yes. We offer safe, supportive transportation for all oncology and infusion appointments.
Can you take me to a dental appointment if I’m being sedated?
Yes. Our wait and return service is ideal for sedation dentistry and oral surgery.
Do you take clients to imaging appointments like MRI and CT scans?
Yes. We provide on time transportation to all imaging centers.
What if my appointment requires fasting?
We accommodate early morning appointments and pickup times.
Other Common Questions
Can I book transportation for a parent or family member?
Yes. Many of our clients schedule rides on behalf of loved ones.
Can I schedule recurring rides for therapy or counseling?
Yes. Recurring appointments are a major part of our service.
Do you provide transportation for non medical errands?
Our focus is medical transportation, but we sometimes accept local non medical trips depending on availability.